We are dedicated to delivering a quality product to all our customers. All of our products are warranted for two years from the date of purchase against defects in material and workmanship, when used in accordance with the instructions.

To validate a warranty claim, you must provide proof of purchase from an authorized dealer. For Goodnature traps, proof of purchase must be from an authorized Goodnature dealer. For TerraTrap GS, proof of purchase must be from Automatic Trap Company or an authorized dealer selling the TerraTrap GS. If we determine that the product has a manufacturing fault, we will replace it free of charge to you. The decision to approve a warranty claim is solely at the discretion of Goodnature or Automatic Trap Company, as applicable. Only the original owner is covered by the manufacturer’s warranty.

What is not covered under warranty?

Our manufacturing warranty does not cover claims resulting from misuse, abnormal use, or installation contrary to instructions; transportation damage (including airline or freight damage); dropped goods; negligence; second-hand product; or modified product (including use of CO₂ canisters not supplied by Goodnature). Our warranty also does not cover corrosion to fasteners as a result of atmospheric or environmental conditions.

Outside of warranty terms?

If your product is outside the two-year warranty period or if the fault is not covered by the manufacturer’s warranty, it will not be eligible for replacement under this warranty.

If your product is less than two years old and subject to a warranty claim, please contact: support@automatictrap.com and include your proof of purchase.

Download the Warnings & Warranty here.